ABOUT WORKWELL EMPLOYEE ASSISTANCE PROGRAM
WorkWell EAP is dedicated to providing professional counseling services to employees. Our focus is to support the overall well-being of your workforce, offering confidential individual sessions between four to six times a year, tailored to your employees' needs. We prioritise personalised support, flexible scheduling, and high confidentiality to ensure a positive and supportive experience for your employees.
How EAP can help your business
Strong evidence base supports the positive impact of EAPs on workplace outcomes. Research shows improved presenteeism, reduced absenteeism, lower workplace distress, and gains in engagement and productivity following EAP use. Studies also link EAP access to better mental health outcomes, including reduced anxiety and depression, contributing to stronger employee retention and overall workforce sustainability.
Improved presenteeism
Presenteeism improved from 57 percent Presenteeism significantly improved after EAP counselling, with rates falling from approximately 50 percent to 25 percent, and from 57 percent to 34 percent, alongside a reduction in lost productive hours from 42.8 to 33.1 per month. 34 percent, with lost productive hours reducing from 42.8 to 33.1 per month.
Workplace Engagement/
Producitvity
In a dataset of 85,432 cases, EAP counselling was linked to strong productivity and engagement gains. Participants regained nearly 40 hours of productive time per month, 77 percent recovered from anxiety, 86 percent from depression, and low work engagement reduced from 33 percent to 24 percent after support.
Reduce Absenteeism
Research consistently shows that EAP counselling significantly reduces absenteeism. In large scale studies, average monthly hours missed dropped by around 50 - 70%, from approximately 7.4 hours to 3.9 hours after support. Similarly, absenteeism reduced from 7.9 to 4.3 hours per employee following EAP use, with problematic absenteeism decreasing from 32 percent to 17 percent.
Workplace distress Improvements
Workplace distress improved significantly after EAP use, with distress levels decreasing from 26 percent to 18 percent and overall distress scores showing clear, positive change across the sample.
Staff Retention
A 2025 study of more than 15,000 employees found that those with access to an EAP were significantly less likely to want to leave their job. Even after accounting for age, gender and other factors, EAP access was linked to lower turnover intention, with the results showing strong statistical significance.
Improved Mental Health/Life Satisfaction
Large scale outcome data show strong improvements in wellbeing following EAP support. One global analysis found a large positive effect on life satisfaction, with those reporting significant life satisfaction problems decreasing from 38 percent before counselling to 17 percent after. In very large case samples of over 85,000 cases, EAP counselling was also associated with recovery rates of 77 percent for clinical anxiety and 86 percent for clinical depression, demonstrating meaningful improvements in core mental health outcomes and overall employee wellbeing.